Effective Date: April 01, 2025
Last updated: September 18, 2025
1. Introduction
Integra Digital Marketing (“Integra,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://integradigitalmarketing.com, or interact with us via forms, email, SMS, or other communication channels.
By accessing or using our services, you agree to the practices described in this Privacy Policy and our Terms of Service.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Business name
- Website URL
- Service interests or inquiries
b. Technical Information
Collected automatically when you visit our site:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Referring/exit pages
- Time zone and approximate location
c. Usage Information
- Page views and navigation paths
- Session duration
- Form submissions
- Interactions with our content and ads
d. Communication Preferences
- Consent to receive communications (email, SMS, phone)
- Preferred contact methods
3. How We Use Your Information
We may use your information to:
- Provide requested services and respond to inquiries.
- Personalize your experience and recommend relevant content.
- Improve our website, campaigns, and customer service.
- Monitor performance and analyze trends.
- Communicate updates, offers, or news with your consent.
- Provide customer support via SMS (see Section 4).
- Comply with legal obligations and enforce agreements.
4. SMS Messaging and Customer Support
We provide SMS support exclusively for customer care at +1 (704) 558-5555. SMS messaging is not used for marketing, promotions, or bulk campaigns.
- SMS support is only available when you send us a direct message.
- By sending us the first SMS, you consent to receive customer care responses related to your inquiry.
- Message frequency may vary depending on the nature of your request.
- Message and data rates may apply depending on your carrier.
- You may opt out at any time by replying STOP.
- For help, reply HELP or email 📧 [email protected].
- SMS support may not be available on all carriers or in all regions.
- We may retain SMS records for up to 12 months for quality assurance and compliance.
- Delivery of SMS messages may be subject to delays or failures outside our control; Integra is not liable for undelivered or delayed messages.
For more details, see our SMS Terms and Conditions.
We do not sell, rent, or share your phone number, SMS opt-in status, or conversation history with third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience.
a. What are Cookies?
Cookies are small text files placed on your device to store information, such as preferences or login status.
b. Types of Cookies We Use
- Essential Cookies – Required for core functionality (e.g., security, log-in).
- Analytics Cookies – Measure traffic and usage patterns (e.g., Google Analytics).
- Advertising Cookies – Support remarketing and ad personalization (e.g., Meta Pixel).
- Functional Cookies – Store user preferences and enhance usability.
c. How to Manage or Delete Cookies
You can control or delete cookies at any time:
- Through your browser settings (Chrome, Firefox, Safari, Edge).
- Using built-in tools such as “Clear browsing data” or “Do Not Track” options.
- By opting out of Google Analytics tracking via Google Analytics Opt-Out Add-on.
- Adjusting ad personalization settings on platforms like Google Ads Settings and Facebook Ad Preferences.
Please note that disabling cookies may limit the functionality of our website.
6. Third-Party Services
We may share data with trusted third-party providers to support our operations, such as:
- Hosting and analytics (Google, Meta, Cloudflare)
- CRM and automation platforms (e.g., HubSpot)
- Communication platforms (WhatsApp Business API, email services)
- Marketing and ad platforms
All providers are contractually required to keep your data secure and use it only for the purposes specified by Integra.
We do not share SMS consent data or customer phone numbers for third-party marketing.
7. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal requirements, or resolve disputes. SMS conversation history may be stored for up to 12 months. After this period, data is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have certain rights:
- California Residents (CCPA/CPRA): Right to know, access, delete, correct, and limit use of personal data.
- European Union / GDPR: Right to access, rectify, erase, restrict processing, data portability, and object to processing.
- General Rights: You can opt out of communications at any time or request deletion of your data.
To exercise your rights, contact us at 📧 [email protected].
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them. If you believe we may have collected data from a child, contact us immediately.
10. Data Security
We implement industry-standard technical, administrative, and physical safeguards to protect your data. However, no system is 100% secure. Integra is not responsible for breaches caused by factors beyond our control (e.g., unauthorized third-party actions).
11. International Data Transfers
If you access our services outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ. By using our services, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of any changes.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: [email protected]
📞 Phone (SMS support): +1 (704) 558-5555
🌐 Website: https://integradigitalmarketing.com